How ControlAxis handles business and customer data.
How ControlAxis handles information collected through the website, product inquiries, support, and the platform.
Information we collect
We may collect information you provide directly through email, phone, demos, subscriptions, support requests, and product onboarding. This can include name, company, contact information, billing details, and information tied to your use of the platform.
How we use information
- To provide demos, subscriptions, onboarding, support, and billing services
- To operate, secure, and improve the ControlAxis platform
- To communicate with you about product use, account activity, and service-related issues
- To maintain records required for operations, compliance, and billing follow-through
Product and customer data
Business data entered into ControlAxis stays associated with your workspace and is used to provide the service. We do not position customer data as advertising inventory or sell operational data to third parties.
Security and hosting
ControlAxis is delivered through secure cloud infrastructure with encrypted transport and operational access controls. While no system can promise absolute security, we design the platform and operational process to reduce risk and limit unnecessary access.
Third-party services
We may use third-party providers for hosting, email routing, payments, analytics, and product delivery. Those services operate under their own terms where applicable.
Contact
Questions about privacy can be sent to support@controlaxissystems.com or contact@controlaxissystems.com.